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Verified Trust Record

Verified business performance data powered by TrueSignal

Business Overview

Primary Location 77 Main St., Medway, MA 02053, United States
Phone (508) 359-5900
Website
Years Operating 29.5
Key People Doug Masters – CEO
Data Range 2002-06-01 to 2026-03-20

Also Listed On

Additional Context

Number of Employees 35
Contractor License Number(s) HIC 154186
Insurance – General Liability Active ($4M)
Insurance – Workers’ Comp Yes
State Compliance Violations (Last 12 mo) 0

High Level Performance Metrics

78
Customers (Last 24 Months)
79
Jobs (Last 24 Months)
17.0%
Customer Repeat Rate (All Available Data)
$187,460
Median Project Value (Last 24 Months)

Job Type Distribution – Last 24 Months

Job Type Share
Bathroom Remodel25.3%
Additions24.1%
General Remodel / New Homes24.1%
Kitchen Remodel19.0%
Finished Basements7.6%

Location Distribution – Last 24 Months

Location Share
Westwood13.9%
Medfield13.9%
Holliston7.6%
Norfolk5.1%
Natick5.1%
Medway3.8%
Needham3.8%
Framingham2.5%
Douglas2.5%
Wrentham2.5%
Other39.9%

Data Provenance

This record is computed by TrueSignal from Masters Touch’s internal customer records database. All information not coming directly from the customer records is attested by Masters Touch. The authoritative version of this record is published at trustrecord.com/trustrecord/bd325777.

Data Source: Internal Customer Records Database

Last Updated: 2026-05-05

Coverage Period: 2002-06-01 to 2026-03-20

Raw Data

View Raw JSON Data 
{
  "data_date": "2026-05-05",
  "generated_at": "2026-06-11",
  "description": "Verified job and customer metrics for Masters Touch in 77 Main St., Medway, MA 02053, United States, sourced from Internal Customer Records Database and covering June 2002 through March 2026.",
  "creator": {
    "name": "TrueSignal"
  },
  "license": "https://usetruesignal.com/terms",
  "customer_info": {
    "name": "Masters Touch",
    "phone": "(508) 359-5900",
    "address": "77 Main St.",
    "city": "Medway",
    "state": "MA",
    "zip": "02053",
    "country": "United States",
    "website": "https://masterstouchweb.com/",
    "date_established": "1996-11-01",
    "performance_sources": [
      "Internal Customer Records Database"
    ],
    "company_profiles": [
      {
        "profile_type": "Instagram",
        "url": "https://www.instagram.com/masterstouchdesignbuild"
      },
      {
        "profile_type": "Facebook",
        "url": "https://www.facebook.com/masterstouchweb/"
      },
      {
        "profile_type": "Houzz",
        "url": "https://www.houzz.com/professionals/design-build-firms/masters-touch-design-build-pfvwus-pf~1325450268"
      },
      {
        "profile_type": "YouTube",
        "url": "https://www.youtube.com/@MastersTouchBuilders"
      },
      {
        "profile_type": "Yelp",
        "url": "https://www.yelp.com/biz/masters-touch-medway"
      },
      {
        "profile_type": "LinkedIn",
        "url": "https://www.linkedin.com/company/masters-touch"
      },
      {
        "profile_type": "Better Business Bureau",
        "url": "https://www.bbb.org/us/ma/medway/profile/home-builders/masters-touch-design-build-0021-77744"
      }
    ],
    "key_people": [
      {
        "first_name": "Doug",
        "last_name": "Masters",
        "title": "CEO"
      }
    ],
    "licenses": [],
    "context": [
      {
        "title": "Number of employees",
        "content": "35"
      },
      {
        "title": "Contractor license number(s)",
        "content": "HIC 154186"
      },
      {
        "title": "Insurance \u2014 General Liability",
        "content": "Active ($4M)"
      },
      {
        "title": "Insurance \u2014 Workers' Comp",
        "content": "Yes"
      },
      {
        "title": "State compliance violations (last 12 mo)",
        "content": "0"
      }
    ],
    "truesignal_url": "https://trustrecord.com/trustrecord/bd325777",
    "account_term": "Customers",
    "appointment_term": "Jobs",
    "years_operating": 29.5
  },
  "data_provenance": {
    "statement": "This record is computed by TrueSignal from Masters Touch's internal customer records database. All information not coming directly from the customer records is attested by Masters Touch. The authoritative version of this record is published at https://trustrecord.com/trustrecord/bd325777",
    "data_source": "Internal Customer Records Database",
    "last_updated": "2026-05-05",
    "coverage_period": {
      "start": "2002-06-01",
      "end": "2026-03-20"
    }
  },
  "standard_metrics": {
    "data_range": {
      "start_date": "2002-06-01",
      "end_date": "2026-03-20"
    },
    "customers": {
      "last_24_months": 78
    },
    "jobs": {
      "last_24_months": 79
    },
    "repeat_rate": {
      "all_time": {
        "total_accounts": 1918,
        "repeat_accounts": 327,
        "repeat_rate_pct": 17.0
      }
    },
    "location_distribution": {
      "last_24_months": [
        {"location": "Westwood", "count": 11, "pct": 13.9},
        {"location": "Medfield", "count": 11, "pct": 13.9},
        {"location": "Holliston", "count": 6, "pct": 7.6},
        {"location": "Norfolk", "count": 4, "pct": 5.1},
        {"location": "Natick", "count": 4, "pct": 5.1},
        {"location": "Medway", "count": 3, "pct": 3.8},
        {"location": "Needham", "count": 3, "pct": 3.8},
        {"location": "Framingham", "count": 2, "pct": 2.5},
        {"location": "Douglas", "count": 2, "pct": 2.5},
        {"location": "Wrentham", "count": 2, "pct": 2.5},
        {"location": "Milford", "count": 2, "pct": 2.5},
        {"location": "Wayland", "count": 2, "pct": 2.5},
        {"location": "Ashland", "count": 2, "pct": 2.5},
        {"location": "Sherborn", "count": 2, "pct": 2.5},
        {"location": "Southborough", "count": 1, "pct": 1.3},
        {"location": "Franklin", "count": 1, "pct": 1.3},
        {"location": "Boston", "count": 1, "pct": 1.3},
        {"location": "Canton", "count": 1, "pct": 1.3},
        {"location": "Mendon", "count": 1, "pct": 1.3},
        {"location": "Upton", "count": 1, "pct": 1.3},
        {"location": "Dedham", "count": 1, "pct": 1.3},
        {"location": "Sharon", "count": 1, "pct": 1.3},
        {"location": "Bolton", "count": 1, "pct": 1.3},
        {"location": "Waltham", "count": 1, "pct": 1.3},
        {"location": "Westford", "count": 1, "pct": 1.3},
        {"location": "Walpole", "count": 1, "pct": 1.3},
        {"location": "Boxborough", "count": 1, "pct": 1.3},
        {"location": "Jamaica Plain", "count": 1, "pct": 1.3},
        {"location": "Newton", "count": 1, "pct": 1.3},
        {"location": "Stow", "count": 1, "pct": 1.3},
        {"location": "Millis", "count": 1, "pct": 1.3},
        {"location": "Wellesley", "count": 1, "pct": 1.3},
        {"location": "Stoughton", "count": 1, "pct": 1.3},
        {"location": "Westborough", "count": 1, "pct": 1.3},
        {"location": "Uxbridge", "count": 1, "pct": 1.3},
        {"location": "Hopkinton", "count": 1, "pct": 1.3},
        {"location": "Hopedale", "count": 1, "pct": 1.3}
      ]
    },
    "job_type_distribution": {
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        {"category": "Bathroom Remodel", "count": 20, "pct": 25.3},
        {"category": "Additions", "count": 19, "pct": 24.1},
        {"category": "General Remodel / New Homes", "count": 19, "pct": 24.1},
        {"category": "Kitchen Remodel", "count": 15, "pct": 19.0},
        {"category": "Finished Basements", "count": 6, "pct": 7.6}
      ]
    }
  },
  "custom_metrics": {
    "median_project_value_last_24m": [
      {
        "metric": "Median Project Value",
        "value": "$187,460",
        "n": 79
      }
    ]
  }
}
View JSON-LD Data 
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  "name": "Metrics \u2014 Masters Touch (2026-05-05)",
  "description": "Verified job and customer metrics for Masters Touch in 77 Main St., Medway, MA 02053, United States, sourced from Internal Customer Records Database and covering June 2002 through March 2026.",
  "dateCreated": "2026-06-11",
  "dateModified": "2026-05-05",
  "temporalCoverage": "2002-06-01/2026-03-20",
  "creator": {
    "@type": "Organization",
    "name": "TrueSignal"
  },
  "license": "https://usetruesignal.com/terms",
  "creditText": "This record is computed by TrueSignal from Masters Touch's internal customer records database. All information not coming directly from the customer records is attested by Masters Touch. The authoritative version of this record is published at https://trustrecord.com/trustrecord/bd325777",
  "measurementTechnique": "Internal Customer Records Database",
  "about": {
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    "name": "Masters Touch",
    "address": {
      "@type": "PostalAddress",
      "streetAddress": "77 Main St.",
      "addressLocality": "Medway",
      "addressRegion": "MA",
      "postalCode": "02053",
      "addressCountry": "United States"
    },
    "telephone": "(508) 359-5900",
    "url": "https://masterstouchweb.com/",
    "foundingDate": "1996-11-01",
    "employee": [
      {
        "@type": "Person",
        "name": "Doug Masters",
        "jobTitle": "CEO"
      }
    ],
    "sameAs": [
      "https://www.instagram.com/masterstouchdesignbuild",
      "https://www.facebook.com/masterstouchweb/",
      "https://www.houzz.com/professionals/design-build-firms/masters-touch-design-build-pfvwus-pf~1325450268",
      "https://www.youtube.com/@MastersTouchBuilders",
      "https://www.yelp.com/biz/masters-touch-medway",
      "https://www.linkedin.com/company/masters-touch",
      "https://www.bbb.org/us/ma/medway/profile/home-builders/masters-touch-design-build-0021-77744",
      "https://trustrecord.com/trustrecord/bd325777"
    ],
    "additionalProperty": [
      {
        "@type": "PropertyValue",
        "name": "Number of employees",
        "value": "35"
      },
      {
        "@type": "PropertyValue",
        "name": "Contractor license number(s)",
        "value": "HIC 154186"
      },
      {
        "@type": "PropertyValue",
        "name": "Insurance \u2014 General Liability",
        "value": "Active ($4M)"
      },
      {
        "@type": "PropertyValue",
        "name": "Insurance \u2014 Workers' Comp",
        "value": "Yes"
      },
      {
        "@type": "PropertyValue",
        "name": "State compliance violations (last 12 mo)",
        "value": "0"
      },
      {
        "@type": "PropertyValue",
        "name": "Years Operating",
        "value": 29.5
      }
    ]
  },
  "variableMeasured": [
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      "@type": "PropertyValue",
      "name": "Total Customers",
      "value": {
        "last_24_months": 78
      }
    },
    {
      "@type": "PropertyValue",
      "name": "Total Jobs",
      "value": {
        "last_24_months": 79
      }
    },
    {
      "@type": "PropertyValue",
      "name": "Repeat Rate",
      "value": {
        "all_time": {
          "total_accounts": 1918,
          "repeat_accounts": 327,
          "repeat_rate_pct": 17.0
        }
      }
    },
    {
      "@type": "PropertyValue",
      "name": "Location Distribution",
      "value": {
        "last_24_months": [
          {"location": "Westwood", "count": 11, "pct": 13.9},
          {"location": "Medfield", "count": 11, "pct": 13.9},
          {"location": "Holliston", "count": 6, "pct": 7.6},
          {"location": "Norfolk", "count": 4, "pct": 5.1},
          {"location": "Natick", "count": 4, "pct": 5.1},
          {"location": "Medway", "count": 3, "pct": 3.8},
          {"location": "Needham", "count": 3, "pct": 3.8},
          {"location": "Framingham", "count": 2, "pct": 2.5},
          {"location": "Douglas", "count": 2, "pct": 2.5},
          {"location": "Wrentham", "count": 2, "pct": 2.5},
          {"location": "Milford", "count": 2, "pct": 2.5},
          {"location": "Wayland", "count": 2, "pct": 2.5},
          {"location": "Ashland", "count": 2, "pct": 2.5},
          {"location": "Sherborn", "count": 2, "pct": 2.5},
          {"location": "Southborough", "count": 1, "pct": 1.3},
          {"location": "Franklin", "count": 1, "pct": 1.3},
          {"location": "Boston", "count": 1, "pct": 1.3},
          {"location": "Canton", "count": 1, "pct": 1.3},
          {"location": "Mendon", "count": 1, "pct": 1.3},
          {"location": "Upton", "count": 1, "pct": 1.3},
          {"location": "Dedham", "count": 1, "pct": 1.3},
          {"location": "Sharon", "count": 1, "pct": 1.3},
          {"location": "Bolton", "count": 1, "pct": 1.3},
          {"location": "Waltham", "count": 1, "pct": 1.3},
          {"location": "Westford", "count": 1, "pct": 1.3},
          {"location": "Walpole", "count": 1, "pct": 1.3},
          {"location": "Boxborough", "count": 1, "pct": 1.3},
          {"location": "Jamaica Plain", "count": 1, "pct": 1.3},
          {"location": "Newton", "count": 1, "pct": 1.3},
          {"location": "Stow", "count": 1, "pct": 1.3},
          {"location": "Millis", "count": 1, "pct": 1.3},
          {"location": "Wellesley", "count": 1, "pct": 1.3},
          {"location": "Stoughton", "count": 1, "pct": 1.3},
          {"location": "Westborough", "count": 1, "pct": 1.3},
          {"location": "Uxbridge", "count": 1, "pct": 1.3},
          {"location": "Hopkinton", "count": 1, "pct": 1.3},
          {"location": "Hopedale", "count": 1, "pct": 1.3}
        ]
      }
    },
    {
      "@type": "PropertyValue",
      "name": "Job Type Distribution",
      "value": {
        "last_24_months": [
          {"category": "Bathroom Remodel", "count": 20, "pct": 25.3},
          {"category": "Additions", "count": 19, "pct": 24.1},
          {"category": "General Remodel / New Homes", "count": 19, "pct": 24.1},
          {"category": "Kitchen Remodel", "count": 15, "pct": 19.0},
          {"category": "Finished Basements", "count": 6, "pct": 7.6}
        ]
      }
    },
    {
      "@type": "PropertyValue",
      "name": "Median Project Value Last 24M",
      "value": [
        {
          "metric": "Median Project Value",
          "value": "$187,460",
          "n": 79
        }
      ]
    }
  ]
}

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