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Hi Michelle,
Thanks for checking in. It looks like we are making great progress with the kitchen remodeling project. Steve and Eric are great—they keep us current on the latest updates and do excellent work. We especially appreciate the extra time taken to keep the place clean at the end of the day.
Thanks,
Liz and Chris
Holliston, MA – April 10, 2019
Hi Michelle.
Everything has gone great with the kitchen remodel I am overwhelmingly pleased with the outcome and everyone I worked with. Thank you!
Nancy,
Millis, MA – April 9, 2019
Hi Team,
We are very happy with the kitchen and bath remodeling so far! Nick has been very
responsive in answering on site questions and the work looks great!
Jeanne and Peter,
Holliston, MA – April 6, 2019
Hi Michelle,
Thanks for checking in on our addition and kitchen remodeling project. I’ve said it before and I’ll say it again, Nick and Shaine are wonderful to work with, we’ve been very happy with them and the work looks great so far!
Thank you again for following up.
Regards,
Bonnie and Jim,
Walpole, MA – April 4, 2019
Hi Michelle,
Thanks for checking in on our family room remodeling project. We are thrilled with the results! Masters Touch did an exceptional job with outstanding work quality. Steve and Eric were great to work with and their workmanship was outstanding. And Gary is an exceptional painter with great attention to detail. We will highly recommend you to anyone that asks.
All the best
Janet and Vic
Medfield, MA – April 2, 2019
Karen H.
Relationship: Client
Project Date: February 2019
Project Price Range: $50,000 – $100,000
When we decided to remodel our kitchen we decided to get a couple estimates to compare prices and ideas on just how to change it up. Masters Touch had great ideas/vision right from the start. They were the only ones that really gave me ideas on how to change it, instead of coming in with very little ideas on how to change it. We tried to get a couple quotes, but Masters Touch was the only company to get right back to us, respond to my questions, respond to my emails. Whenever I needed information they responded – even if it was to tell me that they didn’t have the information I needed but would get back to me……and they did!! We decided that this was the type of company we wanted to work with. It didn’t matter if they other quotes were a little less expensive….the communication was a huge factor.
Alex helped us design the kitchen. Her insight and ideas were wonderful. She always gave me her opinion, and reason, when we were choosing things – but not pushing any decision not to be my own. I love what she designed.
Yoni was the foreman. He has a very calm, careing personality. There were many times I wanted something changed and was a little apprehensive to ask him, but he always listened and responded with fitness. When I had questions he always explained things telling me the how and why things were being done. He always let me know when he was coming and when he was not.
I just can’t say enough good things. It was a great experience and I would recommend them to anyone!
Thanks for a beautiful kitchen Masters Touch!
Hi Doug,
Everything looks Great!! We are very happy with the flooring and painting work and the guys were awesome!! Thank you.
Susan and Steve,
Medway, MA – March 26, 2019
Hi Jacob,
Thank so much. We appreciate everyone’s hard work. The extra space in our new addition is amazing! Trevor did a super job, and all of your work with the design really was terrific. Please tell Alex that we love all the finishes.
Thanks again!
Best, Jenn and Mark
Natick, MA – March 7, 2019
Good morning Doug,
Tim completed the kitchen cabinet painting project last Friday. Eileen and I are very pleased with the work he did; his overall professionalism and his conscientiousness in cleaning/tidying up at the end of each workday.
Bob and Eileen
Westwood, MA – February 4, 2019
Hi Michelle,
Thanks for checking in on our addition project. We hit a snag with our bedroom windows that it looks like we’ve worked through other than that hiccup, we’re extremely happy with the work and the schedule. I passed a note on to Nick earlier this month that all of the guys (framers, mason, roofers, plumbers, etc.) that have been working on our house have been respectful and courteous as they come and go in and around our hose. Overall, it’s going well…just hope the weather continues to cooperate.
Thanks! Jen and Matt
Medfield, MA – January 30, 2019
Hi Doug and Alex,
Sorry that I missed your visit yesterday but I enjoyed unpacking the wonderfully coordinated gift basket!!
We are loving our new kitchen! It is working just like we hoped. For instance, last Sunday three of us were working in the kitchen, prepping at the counter, without running into each other all at the same time! It was perfect!
Erica and Bob Clarke
Medfield, MA – January 25, 2019
Michelle, yes we are very happy with the siding and carpentry that has been performed.
Additionally, I’d also planned on following-up for a new, 2019 quote for some additional siding replacement and possibly some window refurbishment or replacement.
Thanks. Erik
Walpole, MA – January 24, 2019
Hi Michelle,
Thanks for checking in on the addition project. So far so good! The excavation company was fantastic and we are moving right along.
Best
Kris and Chandra
Newton, MA – January 22, 2019
Hi Michelle,
Thanks for checking in. Marc and I couldn’t be happier with the work performed by Yoni and his crew, and with the windows!
It was a pleasure working with everyone involved with the project and we will definitely keep Masters Touch in mind for future projects. 🙂
All best,
Sharon and Marc
Wrentham, MA – January 22, 2019
Good morning Doug –
I just want to take a moment and let you know how pleased we are with the final product. You and your team designed and built exactly what we envisioned. The final inspection was signed off this morning with no outstanding issues.
I also want to let you know how much we enjoyed working with Yoni and his crew. Yoni was very professional not only in how he presented himself, but also how he managed the overall project. He is a heck of an ambassador for your company.
Bottom line…you did exactly what you said you’d do and we appreciate it.
Take care and again, thank you.
Lynn and Greg
Medfield, MA – March 6, 2018
Doug,
We have been working with Chris Previte for several months and we are very impressed with his knowledge and professionalism.
Regards,
Doug and Kristine
Needham, MA – February 26, 2018
Hi Nancy,
I wanted to pass along what a pleasure it is to work with Matt. He has been fantastic and we’re so excited to know he’s part of the process. I know it’s early, but please let his management know I want to give him every opportunity to be recognized.
Thanks,
Klaus and Emily
Holliston, MA – February 07, 2018
Masters Touch continues to be a pleasure to work with and they stand behind their workmanship, even two-plus years after our kitchen renovation. We discovered a small glitch with the location/installation of our dishwasher once the freezing temperatures hit last month. Our dishwasher line froze and Masters Touch came out within days, and during a snowstorm as well, to fix the issue. That type of dedication has been par for the course in our working relationship with Doug and his team!
Tamara
Norfolk, MA – February 02, 2018
Hi Doug,
Your painters did excellent work. They were prompt every day, worked hard, were meticulous with their work area, and were excellent painters. Highly recommend their services and will likely use again.
Julie and James
Westwood, MA – January 17, 2018
Hi Doug,
Please find the enclosed Rating card that was lost but recently found. We love our new digs all thanks to you guys. After falling prey to a contractor scam, you guys made us feel like we could trust again. Thanks again for all your hard work, especially Josh.
Noranda and Peter
Holliston, MA – January 10, 2018
Hi Doug
Joshua and his crew did a fantastic job installing the Marvin windows! We love what they did and the windows look great.
Thanks,
Gary
Norfolk, MA – December 13, 2017
Hi Doug,
John and Rob did a great job on the painting!
Thanks very much!!
Joanne and Kevin
Holliston, MA – December 12, 2017
Hi Doug,
Just want to let you know that Nick and Shaine are awesome! They are the nicest guys. My kitchen is looking amazing! I have tears every time I come home!
Ann
Sutton, MA – November 30, 2017
Hi Doug,
Tim was great painting our cabinets! It’s not quite finished, but what I have seen it looks beautiful. I already have friends/family members asking me who did our cabinets. You should be hearing from them soon. Thanks!
Andrea
Bellingham, MA – October 18, 2017
Hi,
The window went in today and it is spectacular Alex!!!! What a treat to come home and see this….you are an extraordinary designer!!!
June and Bill
Medway, MA – August 10, 2017
Doug,
Thank you for checking up on us.
We are very pleased with our new deck. We are happy with our product and color choices and, also, pleased with the crew that helped us. Yoni and Matt were professional, accommodating, respectful of our property and neat. We appreciated the whole experience.
With best wishes,
Susan and Bob
Dover, MA – July 24, 2017
Hi Josh,
I echo Kristine’s comments the other day with regards to being very pleased with how everything came out with the exterior painting as well as the professionalism of the guys on site each day. You’ve made it a very easy and non-disruptive process for us. We also appreciate the communication along the way.
Kristine and Chris
Norfolk, MA – July 13, 2017
Hi Alex,
We had a graduation party last weekend. Everyone LOVES the kitchen!!! It got rave reviews. One friend is a realtor who couldn’t stop saying how FAB-U-LOUS it is!!
Maureen and Bob
Holliston, MA – June 19, 2017
Everything is going great with the James Hardie siding job! The crew has been working long hours and always leaves the work site neat. Hoping it doesn’t rain next week so they’ll be able to come out!
Thanks for checking in,
Erin and Tom
Missy
Medfield, MA – May 4, 2017
Nancy,
Dave and I would like to thank you for all your help with our kitchen! We are slowly unpacking, regrouping, and decorating! I could not have asked for a better person than you to help us plan and execute all of this!
Dave and Penny
Holliston, MA – April 3, 2017
Hi Doug!
We have been VERY happy working with you guys and will definitely use Masters Touch for any future work we do. See you Tuesday! We love the new James Hardie siding and Andersen windows!
Noranda & Peter
Holliston, MA – February 9, 2017
Doug,
Just a quick note to thank you for the prompt response and sending Trevor over to evaluate our roof leak a few weeks back (followed by completing some additional insulation work).
I know how busy you guys are and we really appreciate the help so quickly – thank you!
Julia and Matt
Wellesley, MA – February 8, 2017
Hi Doug,
Thanks so much for taking care of the countertop service call for me. Truly professional!
Ed
Medfield, MA – November 30, 2016
Hi Alex!
We’re glad everything went well at the photoshoot! The flowers you left are so pretty—thank you so much!
We love our house and are so happy every day that we went with Masters Touch for the renovation!
Kristen and Brian
Westwood, MA – November 11, 2016
Hi Nick,
Just wanted to let you know that the painters did a wonderful job in the hall bath and powder room!
Thanks,
Debbie
Debbie
Ashland, MA – October 28,2016
Nancy,
I could not be more pleased with ALL of the work your colleagues completed. The quality, neatness and responsiveness are outstanding. Kathy very much appreciated the politeness of all of the crews.
It looks great, thanks so much. Hope to work with you again in the future.
Regards,
Hugh
September 17th, 2016
Hi Doug,
Your guys did a great job on the roof and I’m looking forward to working with you on other house projects in the future.
Best,
Zoe
Dover, MA – October 14, 2016
Hi Doug,
Nick was fabulous during our bathroom remodel, as was Alex!!
Rebecca and Jordan
Natick, MA – August 22, 2016
Hi Doug,
Willy did a great job repairing and painting, the room looks 100% better!
Thank you
Karen and Dave
Medway, MA
Hi Doug,
Overall the job came out great! Trevor, Jake, and Nancy were fantastic.
I was impressed that workers were here every day, even during major snowstorms, of which there were many during my project. Trevor was fantastic: He didn’t necessarily tell me what I wanted to hear all the time but rather what I needed to know, even if I wasn’t going to be thrilled. He’s very good at coming up with creative solutions to issues and will go the extra mile to make sure items get addressed. Nancy was very helpful . . . suggesting options and keeping me on schedule/within budget. Jake answered my many questions on the design. I was very happy with the team.
Donna
Weymouth, MA – July 5, 2016
Hi Doug,
Thank you so much for your help with the repairs and painting. I’m sure scheduling the workload is difficult enough, so I’m very grateful you could fit this in so quickly. Jay and his crew were awesome. A pleasure to work with. They were tireless and on top of all the details.
Again, thank you!
George
Medfield, MA – June 14, 2016
Dear Doug,
We can’t explain how much we love our new kitchen! We never could have done it with you Masters Touch! Thank you for everything.
Steve and Janet
Norfolk, MA – June 7, 2016
Hi Doug
Thanks again for the great work with the roofing, gutters, and painting. Gary was great to work with so please let him know we appreciated his great service.
Beth and Paul
Walpole, MA – May 17, 2016
Hi Alex,
I just wanted to let you know that the colors you helped me pick out are stunning! Thanks again.
Amanda L.
Framingham, MA – May 11, 2016
Doug & Team,
Michele and I would like to thank you for the work you did creating our new bathroom. It was everything we wanted and more. We could not say enough about the professionalism, quality and care from the entire team.
From the start we LOVED Alex’s enthusiasm for the project from start to finish. She built upon our thoughts with keeping the original era of the house and ran with it steering us in the right direction every time creating a room that you would think was always part of the original house. We look forward to working with her on our kitchen remodel!
Derek,what could we say about Derek? He’s great! He became a part of the family. Our three year old looked forward to seeing him every day! He was professional, informative, and prompt. His skills and perfectionist attitude were fantastic and we could not have asked for a better point man. We look forward to seeing him on all our future projects!
Again we can’t thank you enough for everyone’s outstanding commitment to quality and professionalism. We look forward to working with you all again on future projects!
Chuck and Michelle
East Walpole, MA – May 4, 2016
Hi, Doug,
We are very impressed with the quality of work by your crews. Steve, Gary and John and their team were professional and easy to have in the house. Nancy was a huge help picking the colors. You run a tight ship!
Thank you,
Janet and Neal
Medfield, MA – April 22, 2016
Hi all,
The work looks great! Thanks for all of your hard work. We came home from the hospital with our newborn daughter today so it’s nice to have a safe entryway to the house!
Thanks again,
Erin & Tom
Westwood, MA – June 7, 2016