Good morning Doug –

I just want to take a moment and let you know how pleased we are with the final product.  You and your team designed and built exactly what we envisioned.  The final inspection was signed off this morning with no outstanding issues.

I also want to let you know how much we enjoyed working with Yoni and his crew.  Yoni was very professional not only in how he presented himself, but also how he managed the overall project.  He is a heck of an ambassador for your company.

Bottom line…you did exactly what you said you’d do and we appreciate it.

Take care and again, thank you.

Doug,

We have been working with Chris Previte for several months and we are very impressed with his knowledge and professionalism.

Regards,

Hi Nancy,
I wanted to pass along what a pleasure it is to work with Matt. He has been fantastic and we’re so excited to know he’s part of the process. I know it’s early, but please let his management know I want to give him every opportunity to be recognized.

Thanks,

Masters Touch continues to be a pleasure to work with and they stand behind their workmanship, even two-plus years after our kitchen renovation. We discovered a small glitch with the location/installation of our dishwasher once the freezing temperatures hit last month. Our dishwasher line froze and Masters Touch came out within days, and during a snowstorm as well, to fix the issue. That type of dedication has been par for the course in our working relationship with Doug and his team!

Hi Doug,
Your painters did excellent work. They were prompt every day, worked hard, were meticulous with their work area, and were excellent painters. Highly recommend their services and will likely use again.

Hi Doug,
Please find the enclosed Rating card that was lost but recently found. We love our new digs all thanks to you guys. After falling prey to a contractor scam, you guys made us feel like we could trust again. Thanks again for all your hard work, especially Josh.

Hi Doug
Joshua and his crew did a fantastic job installing the Marvin windows! We love what they did and the windows look great.
Thanks,

Hi Doug,
John and Rob did a great job on the painting!
Thanks very much!!

Hi Doug,
Just want to let you know that Nick and Shaine are awesome!  They are the nicest guys.  My kitchen is looking amazing!  I have tears every time I come home!

Hi Doug,
Tim was great painting our cabinets! It’s not quite finished, but what I have seen it looks beautiful. I already have friends/family members asking me who did our cabinets. You should be hearing from them soon. Thanks!

Hi,
The window went in today and it is spectacular Alex!!!! What a treat to come home and see this….you are an extraordinary designer!!!

Doug,
Thank you for checking up on us.
We are very pleased with our new deck. We are happy with our product and color choices and, also, pleased with the crew that helped us. Yoni and Matt were professional, accommodating, respectful of our property and neat. We appreciated the whole experience.
With best wishes,

Hi Josh,
I echo Kristine’s comments the other day with regards to being very pleased with how everything came out with the exterior painting as well as the professionalism of the guys on site each day. You’ve made it a very easy and non-disruptive process for us. We also appreciate the communication along the way.

Hi Alex,
We had a graduation party last weekend. Everyone LOVES the kitchen!!! It got rave reviews. One friend is a realtor who couldn’t stop saying how FAB-U-LOUS it is!!

Everything is going great with the James Hardie siding job! The crew has been working long hours and always leaves the work site neat. Hoping it doesn’t rain next week so they’ll be able to come out!
Thanks for checking in,
Erin and Tom

Nancy,
Dave and I would like to thank you for all your help with our kitchen! We are slowly unpacking, regrouping, and decorating! I could not have asked for a better person than you to help us plan and execute all of this!

Hi Doug!

We have been VERY happy working with you guys and will definitely use Masters Touch for any future work we do. See you Tuesday! We love the new James Hardie siding and Andersen windows!

Doug,
Just a quick note to thank you for the prompt response and sending Trevor over to evaluate our roof leak a few weeks back (followed by completing some additional insulation work).

I know how busy you guys are and we really appreciate the help so quickly – thank you!

Hi Doug,
Thanks so much for taking care of the countertop service call for me. Truly professional!

Hi Alex!
We’re glad everything went well at the photoshoot! The flowers you left are so pretty—thank you so much!

We love our house and are so happy every day that we went with Masters Touch for the renovation!

Hi Nick,
Just wanted to let you know that the painters did a wonderful job in the hall bath and powder room!

Thanks,
Debbie

Nancy,

I could not be more pleased with ALL of the work your colleagues completed. The quality, neatness and responsiveness are outstanding. Kathy very much appreciated the politeness of all of the crews.

It looks great, thanks so much. Hope to work with you again in the future.

Regards,

Hi Doug,

Your guys did a great job on the roof and I’m looking forward to working with you on other house projects in the future.

Best,

Hi Doug,

Nick was fabulous during our bathroom remodel, as was Alex!!

Hi Doug,

Willy did a great job repairing and painting, the room looks 100% better!

Thank you

Hi Doug,

Overall the job came out great! Trevor, Jake, and Nancy were fantastic.

I was impressed that workers were here every day, even during major snowstorms, of which there were many during my project. Trevor was fantastic: He didn’t necessarily tell me what I wanted to hear all the time but rather what I needed to know, even if I wasn’t going to be thrilled. He’s very good at coming up with creative solutions to issues and will go the extra mile to make sure items get addressed. Nancy was very helpful . . . suggesting options and keeping me on schedule/within budget. Jake answered my many questions on the design. I was very happy with the team.

Hi Doug,

Thank you so much for your help with the repairs and painting. I’m sure scheduling the workload is difficult enough, so I’m very grateful you could fit this in so quickly. Jay and his crew were awesome. A pleasure to work with. They were tireless and on top of all the details.

Again, thank you!

Dear Doug,

We can’t explain how much we love our new kitchen! We never could have done it with you Masters Touch! Thank you for everything.

Hi Doug

Thanks again for the great work with the roofing, gutters, and painting. Gary was great to work with so please let him know we appreciated his great service.

Hi Alex,

I just wanted to let you know that the colors you helped me pick out are stunning! Thanks again.

Doug & Team,

Michele and I would like to thank you for the work you did creating our new bathroom. It was everything we wanted and more. We could not say enough about the professionalism, quality and care from the entire team.

From the start we LOVED Alex’s enthusiasm for the project from start to finish. She built upon our thoughts with keeping the original era of the house and ran with it steering us in the right direction every time creating a room that you would think was always part of the original house. We look forward to working with her on our kitchen remodel!

Derek,what could we say about Derek? He’s great! He became a part of the family. Our three year old looked forward to seeing him every day! He was professional, informative, and prompt. His skills and perfectionist attitude were fantastic and we could not have asked for a better point man. We look forward to seeing him on all our future projects!

Again we can’t thank you enough for everyone’s outstanding commitment to quality and professionalism. We look forward to working with you all again on future projects!

Hi, Doug,

We are very impressed with the quality of work by your crews. Steve, Gary and John and their team were professional and easy to have in the house. Nancy was a huge help picking the colors. You run a tight ship!

Thank you,

Hi all,

The work looks great! Thanks for all of your hard work. We came home from the hospital with our newborn daughter today so it’s nice to have a safe entryway to the house! 😊

Thanks again,

Hi Doug,

Thanks for getting back to me about the work we need at our home.

I’m glad to have Tim on the job. I have really liked all of your staff who have worked at our house (and that is quite a few at this point).

But Tim has been one of my favorites. He is professional, well organized, and detail oriented.  He is a good listener and also offers good suggestions for the work that must be done. He also leaves the site in better shape than when he came. In the past, some workers have the left the site in a mess, but Tim cleaned up everything and put everything back in its place. He thinks ahead and gets all the steps lined up so the work can be done efficiently.  I was pleasantly surprised at how quickly the basement was completed this time. I’m happy to come have him work on our house anytime!

Thanks for always being there for us…Young-Jo and I really appreciate that we can always count on you.

Hi Doug,

Just wanted to let you know Heather and I are very happy with our new doors.  Steve, Steve and Gary (the painter) really did great work and were very professional.  We might do some more work in the near future with you, such as some bathroom remodeling.

Thanks very much,

I have been very pleased with our experience and with the team at Masters Touch. They are responsive, helpful, flexible, and willing to go above and beyond. I am so impressed with the quality of work and how the team took the time needed to understand what we wanted and then worked with us to make it happen. I absolutely would recommend Masters Touch to anyone looking for a trustworthy and quality-driven team.

Hello Doug,
Beth and I are very pleased with the progress that has been made with the painting, especially on the problem spots that have bothered us for years. I spoke with John this morning about a couple touch-ups on the sunroom ceiling and he is working on them now.

Hi Doug,
We are very pleased with the painting your team did in the dining room—it looks great.
Thanks,

Doug,
We are finally finished with our renovation project. I wanted to thank you and your team for all of your hard work as I know it was not an easy journey. Josh did a great job of working through all of the obstacles along the way. I’d be remiss if I did not give a shout out to Anthony as well he does fantastic work. We are extremely happy with the results. Nancy mentioned you would like to come by and see it just let me know when.
Thanks again.

Hi, Steve and Team –
I didn’t get a chance to see you before you finished up last week, so I wanted to send a quick note to thank you for the amazing work in our kitchen and family room! We are so happy with the final result and were pleasantly surprised at how smoothly things went along the way. You and your team were fantastic, and we really appreciate how considerate you all were to us with our new baby. We are really enjoying getting settled back into our kitchen!
If you ever need a reference, we would be happy to participate.
Thanks again!!
All the best,

Hi Doug,
I just wanted to thank you and your team again for all of their work. Everyone we met was so professional and meticulous with their work. What I feared would happen when we started this project, has indeed happened. The stairs are now, hands down, the nicest part of the house!!

We will be in touch in the future as we tackle the kitchen/dining room project which I think has moved to the top of the list for us.

Thank you for bringing the quiet (at least in the stairs) back to our house!

Hi Alex,
Always great seeing you too; you’re really such a pleasure to work with!!! So excited about our selections!

Hi,
The window went in today and it is spectacular Alex!!!! What a treat to come home and see this….you are an extraordinary designer!!!

Hello Alex,
This is fabulous!!! Right now, we are thinking you are some kind of genius/magician!!! I’m not sure how you took your design and our bits and pieces of half-formed ideas and came up with the perfect kitchen, but we are amazed!!!! We love this kitchen design!

Doug,
We are finally finished with our renovation project. I wanted to thank you and your team for all of your hard work as I know it was not an easy journey. Josh did a great job of working through all of the obstacles along the way. I’d be remiss if I did not give a shout out to Anthony as well he does fantastic work. We are extremely happy with the results. Nancy mentioned you would like to come by and see it just let me know when.
Thanks again.

Hi Doug,
All is going well over here with the finished basement project. The framing is up and the space is looking great – it feels bigger than I was expecting, which is always nice.

Hi Jacob,
As always, it was a PLEASURE meeting with you. You have a fantastic, positive, can-do attitude. I know construction is a messy business, but people like you make it much less messy and tolerable. Thanks!

Doug,

We wanted to express our gratitude to you. Even though this has been a long process, we have been incredibly impressed with everyone you have sent to us. While everyone has been easy to work with, both Alex and Nick deserve special recognition. We can’t imagine this process without their helpfulness, flexibility, and approachable attitudes. They continue to go above and beyond our expectations for designer and contractor. They listen to us, learn our preferences, and go out of their way to make it all happen. In this day and age, finding such great people to work with is challenging, so we are thankful we found Master’s Touch. You’ve built a great company and hired great people, and we hope to have more opportunity to work with you and your team more in the future.

Kudos!

Hi Alex,
Such a productive meeting yesterday. And I’ll say it again, we are SO HAPPY to have your expert guidance in this process!!!

Thanks,

Doug,
I would like to personally thank you for the generous donation to the Adam Bullen Foundation. With your help, our gym raised over $10,000 for the second year in a row. I appreciate your generosity!
With love,

HI Doug,

I wanted to tell you that working with Nancy has been fun! Nancy has been so willing to give us some space to deal with the family, but now we are well on our way to our new kitchen. Thank you so much for assigning her to us! She is perfect….she has helped us more than she will ever know. So for now we are moving along, thanks Doug!

HI Doug,

I wanted to tell you that working with Nancy has been fun! Nancy has been so willing to give us some space to deal with the family, but now we are well on our way to our new kitchen. Thank you so much for assigning her to us! She is perfect….she has helped us more than she will ever know. So for now we are moving along, thanks Doug!

Nancy,

I sent the final check. Jane and I were home briefly last week, and the room looks great. We were very impressed with all he work, and with Gary’s managing of the work (and of us).

Thanks for your help..

Hi Doug,

Just wanted to let you know how pleased we are with the exterior painting job the guys did! They were very good at explaining what they were doing and all really nice.

Please go ahead and use us for a reference Doug. We will spread the good news. I am sure we will be calling you soon for interior painting.

Sincerely,

Hi Doug,

Just wanted to give a “shout out” to the great job that Gary did on the deck, porch steps and exterior touch-ups. He did a terrific job. I was also surprised and pleased that he came back on Friday to put the furniture back on the deck.

As always, Masters Touch meets my expectations…if not exceeds.

My best,

Doug;

Window is in and looks great. Nick and his guys did a “masterful” job once again!

Next project will be to do over the main bath upstairs and the half bath down, probably in the spring.

Best,

Hi Derek…The finished basement looks AWESOME!!!!!!!

Dear Doug,

We can’t explain how much we love our new kitchen! We never could have done it with you Masters Touch! Thank you for everything.

Doug,

From start to finish (and even after finish!) working with Masters Touch has been a pleasure. Every aspect of the project was well organized and completed in a timely manner. Unexpected problems were handled in a fair and professional manner. We couldn’t have hoped for a better experience.

Hi Doug,

I’m loving the new windows!! The view from them is so clear.

Have a great weekend.

Thank you.

Hi Doug,

Hope that you’re doing well. Josh has been doing great work and I’m so excited things are moving ahead of schedule
Thanks!