About Us

My name is Doug Masters. I founded Masters Touch Design Build in 1997. The reason was to create a high quality, elite service organization which Massachusetts homeowners were in search of for decades. We are a team of home designers, interior designers, project managers, and expert craftsmen working in harmony. Our core values provide a foundation upon which all of our relationships are based. Our most important asset is our team, and the most important thing we build is trust.

We have become the trusted home improvement and remodeling contractor trusted by many throughout Massachusetts. Some of our specialties:

• Custom Home Building
• Design Build Services – New homes, full renovations, additions, remodeling
• Home Design Services
• Interior Design Services
• Exterior Home Care – Roofing, siding, windows and doors, painting
• Interior enhancements – Millwork and built-ins, kitchen and bath remodeling, painting
• Our designer showroom features carpet, tile, wood floors, countertops, blinds and window treatments, and just about everything you’ll need for your home. Contact us today to schedule your appointment!

Why We’re Different

Too many building companies invest their energy only into the construction part of your project. We don’t. Here’s why. Your project is about you. Not just truckloads of materials and guys pounding nails all day.

We take time to plan your project around you and your family’s needs. Discovering how to be an expert in helping you reach your dream is always the first step. Ensuring you are working with a design and production team of people you can trust in your home, around your family is always our focus.

Our unique approach coupling a great design build company with a fantastic designer showroom allows our customers to enjoy the best of both worlds. True one stop shopping for your project, and a team of seasoned home improvement and remodeling professionals ready to service you before, during, and AFTER the project!

That’s why our customers rave about us!

Call 508-359-5900 now or click HERE to arrange a consultation and see why we are a premier design-build home improvement and remodeling contractor in MA.

Core Values

The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture.

Many people feel Masters Touch is an exciting company to be a part of and a very special place to work. These core values are the primary reasons for this feeling. By maintaining these core values we can preserve what has always been special about our company.

These core values are the soul of our company. They are the basis for building a strong foundation of trust with all customers and they are what make us a premier design- build home improvement and remodeling contractor in Massachusetts.

Commitment: 
I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, and Culture of Masters Touch. I am committed to providing 100% Service and Quality to every customer.

Ownership:
I am responsible for my actions and outcomes and own everything that takes place in my work and my life. I am accountable for my results.

Integrity: 
How I operate at Masters Touch is as important as what I accomplish. I manage business honestly and directly, accept responsibility for my actions, and follow through on commitments and promises.

Excellence:
Anything less than my best is not acceptable at Masters Touch.

Communication: 
I speak positively of my fellow team members, my clients, and Masters Touch in public and in private. I never engage in sarcasm or gossip. I greet and say goodbye to people using their first name I discuss concerns with individuals privately. I return all communications received by 5 PM the same day without fail.

Team Work: 
I am a team player and a team leader. I understand that if Masters Touch does not work as a team we will all fail. I listen carefully to others on the team.

Customer Focus:
I am customer driven. I am here to serve my customers, solve their problems, and satisfy all their needs.

Education: 
I promise to learn something every day so I can improve Masters Touch and my life. I will continue to sharpen my saw so I’m ready for anything. I will teach other team members things I have learned. When asked, I will gladly learn something new as it will help me to be a better person and Masters Touch to be a better company.

Balance:
I understand that my family, social, physical, and spiritual life are as important as my Masters Touch life.

Fun:
Work and Life should be FUN! My journey through both should be enjoyable, so I strive to create an atmosphere of fun and happiness so that those around me will enjoy it too!

The Golden Rule:
I am a believer in the Golden Rule. In all my dealings I will strive to be friendly and courteous, as well as fair and compassionate.

Community Service:
It is important to give back to the communities in which I work and live. I, along with Masters Touch, volunteer our time and resources to support the community through charitable events and philanthropic programs.

Call 508-359-5900 now or click HERE to arrange a consultation.